For all events, lessons and courses run by Pure Turtle, there will be an administration fee charged if you cancel within 7 days of the booked session/s.
A refund (less of administration fee*) will be given for cancellations received any time up to 7 days prior to the event. If you cancel any places after this date you will be charged the full amount and a refund will not be given. However, you may choose to instead send a replacement delegate or defer to a later course/event. There is no charge for this service.
In the event of a course, lesson or event being cancelled for any reason outside of Pure Turtle's control then no refund will be given.
*The administration fee is dependent on ticket cost, venue fees and set up costs to Pure Turtle, please take note of this when booking.